JTEK GROUP LTD - GDPR Policy

General Data Protection Regulation (GDPR) Policy

1. Introduction

JTEK GROUP LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This policy outlines our practices regarding the collection, use, and sharing of your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. Data Controller

For the purposes of GDPR, JTEK GROUP LTD, located at 77a Hazlemere Road, Penn, High Wycombe, HP10 8AF, is the Data Controller of your personal data.

3. Types of Data Collected

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, address, etc.

  • Technical Data: IP address, browser type, operating system, device information, etc.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.

  • Contract: Processing your data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

5. Purpose of Data Collection

We collect and use personal data for the following purposes:

  • To provide and manage our services.

  • To personalize your experience on our website.

  • To communicate with you, including sending marketing and promotional materials.

  • To improve our products, services, and website.

  • To comply with legal obligations.

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • Legal Authorities: If required by law or in response to valid requests by public authorities.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights:

  • Access: You have the right to request access to the personal data we hold about you.

  • Rectification: You have the right to request correction of any inaccurate or incomplete data.

  • Erasure: You have the right to request the deletion of your personal data under certain conditions.

  • Restriction of Processing: You have the right to request the restriction of processing your personal data under certain conditions.

  • Data Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.

  • Objection: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

10. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your privacy rights in accordance with GDPR.

11. Changes to this Policy

We may update this GDPR Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes where appropriate.

12. Contact Us

If you have any questions or concerns about this GDPR Policy or our data practices, please contact us at:

Data Protection Officer (DPO)
JTEK GROUP LTD
77a Hazlemere Road, Penn, High Wycombe, HP10 8AF
Email: hello@jtekgroup.co.uk
Phone: 07725444647